Frequently asked questions

Meet & Fun BCN is a company that offers to the tourists a platform where they can find an ensemble of different tourist products. We are a recent founded company with motivated and qualified staff that wants to ease to tourists their experiences in the city of Barcelona.

Please be advised that order confirmation emails are only sent if the order has been placed successfully. When a customer places an order they will receive an email confirmation. If you have not received an e-mail confirmation it is likely that your order was not successfully placed or processed. If you believe payment has been taken from your account or you may have entered the incorrect email address, please contact customer services who will assist with your query.

Once an order is placed, it is processed immediately which means we cannot make any changes once you have placed your order. This includes removing and adding items from you order. For further information please contact us.

We accept all major debit and credit cards, and also offer Paypal as a payment option. We do not currently accept American Express cards.

Go through the checkout process until you get to the billing stage and fill in the new card details in the relevant fields.

It is not necessary, we can validate your entry ticket if you show it to us on your mobile phone or tablet computer.